We want you to have an enjoyable and secure shopping experience.
We offer only top quality products and therefore we guarantee your
If at any time you experience any problems or if you are not completely
satisfied with our products or service, please contact us. We will
do everything we can to make sure you are satisfied and happy. We
are a family owned business and a "real" company. If you
contact us, you will be able to reach a person who will take care
of you. Many times you will be actually speaking with one of the
owners. David O'Brocki
who is one of the owners will be more than happy to help you personally.
You can contact him or any of us here:
International Products Direct
35 Atherton Road
Timonium, MD 21093
We don't believe in "one-time" sales. You
are important to us and we want you to feel comfortable coming back,
again and again.
We value your business and any input you may have on our products
or services. Please feel free to contact us with any questions or
comments and one of our customer service representatives will respond
promptly. Send us an e-mail,
call us at 410-560-1845 or send us a fax at 410-252-9562..
We respect your personal privacy and have taken steps to ensure
it. You can be sure that your personal information will be kept
confidential. We will never sell or rent your information. We comply
with privacy standards of the Council of Better Business Bureaus'
BBBOnLine Privacy Program as well as with the Online Privacy Alliance's
Guidelines for Online Privacy Policies.
If you are not completely satisfied with your purchase, please
return the unused portion within 30 days for a refund of the purchase
price (minus shipping and handling). Make sure you include a copy
of your receipt and a brief explanation for the return. Once we
receive the product we will issue your credit.